Privacy Policy

Essence eCommerce Store

Essence ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, etc.

  • Payment Information: Credit/debit card details, UPI ID, or other payment method details. (Handled securely via third-party payment gateways.)

  • Order Information: Products purchased, order history, delivery information.

  • Device & Usage Data: IP address, browser type, device type, operating system, pages visited, time spent, and other analytics data.

  • Cookies & Tracking Technologies: We use cookies to improve your browsing experience and collect aggregate usage data.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders.

  • Communicate order updates and respond to inquiries.

  • Improve website functionality and user experience.

  • Send promotional emails, offers, and updates (with your consent).

  • Prevent fraud and ensure secure transactions.

  • Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your data with:

  • Payment processors: For secure transaction handling.

  • Logistics and delivery partners: To fulfill orders.

  • Marketing tools: For emails, SMS, or targeted ads.

  • Legal authorities: If required under law or to enforce our terms.

4. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent at any time for promotional communications.

  • Disable cookies via your browser settings.

To exercise these rights, please contact us at [Insert Contact Email].

6. Retention of Data

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe a child has provided us with personal data, please contact us immediately.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised "Effective Date."

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Essence
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Physical Business Address, if any]